Heidi, who began her first career in sports science, says that her second career in audiology “found her” and ignited a passion for delivering safe, efficient and people-centric care.

She achieved first class honours in BSc (Hons) Healthcare Science (Audiology) from the University of Leeds. This was a four-year course solely in audiology with extensive clinical experience matched to support theoretical knowledge. Heidi has worked in in hearing aid dispensing and clinical audiology for leading high street brands; she has experience in senior roles working on behalf of the NHS and still works at Ear, Nose and Throat departments; in Wakefield during Covid, she used the opportunity to deliver service development and process improvement, dramatically shortening patient waiting lists; and currently she runs her own audiology private practice.

Highly qualified in training with extensive training experience, expertise, and a drive to teach safe and efficient hearing care practices, Heidi’s training philosophy is to “make people feel at ease”. She says: “My style is for high quality teaching matched with gentle, but constructive, critique and feedback.” As a trained trainer herself, Heidi is currently working towards being an assessor so that she is equipped to train other trainers.

Heidi believes that doing the job makes her excel at teaching the job. “I am constantly learning from other people and new and different situations. In my current private practice audiology role and with my NHS experience, I am constantly drawing on challenging cases and looking at the implementation of latest technique to influence my teaching practice and to support and enhance theoretical learning.”